Privacy Policy

FHB Recruitment (ABN 60 359 890 309) ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (fhbrecruitment.com.au), interact with us, or engage our recruitment services.

1. The Information We Collect

We only collect personal information that is reasonably necessary for us to provide recruitment services in the residential real estate sector. While our website does not feature a candidate portal or CV submission form, we may collect information directly from you via email, telephone, SMS, LinkedIn, or in-person communications.

The types of information we collect include:

Contact Information: Your name, email address, phone number, and location.

Employment Information: Your employment history, qualifications, skills, professional memberships, and salary expectations (typically contained within your resume/CV).

Reference Information: Feedback from referees you provide to us.

Website Analytics: Basic anonymous usage data collected automatically when you visit our website (such as cookies, IP addresses, and device type) to help us maintain website functionality.

2. How We Collect Your Personal Information

We collect personal information directly from you when you:

Reach out to or connect with our representatives on professional networks like LinkedIn.

Submit your resume to us via direct email for representation.

Participate in interviews or phone screenings with us.

We may also collect personal information from third parties, such as professional referees nominated by you, or publicly available sources (such as public LinkedIn profiles).

3. How We Use Your Personal Information

We collect and use your personal information primarily to connect exceptional real estate talent with opportunities across residential real estate agencies. Specifically, we use your information to:

Assess your suitability for current or future real estate vacancies.

Communicate with you regarding potential employment opportunities.

Introduce you to prospective employers (with your prior consent).

Verify employment history through reference checks.

Answer your inquiries and provide ongoing professional recruitment services.

4. Disclosure of Personal Information to Third Parties

We do not sell, rent, or trade your personal information. We will only disclose your personal information to third parties in the following circumstances:

Prospective Employers: We will present your professional information and resume to prospective real estate clients only after discussing the specific opportunity with you and obtaining your verbal or written consent.

Referees: We may contact your nominated referees to verify your employment history and performance.

Legal Obligations: Where required or authorized by Australian law.

We store and manage your data within Australia and do not knowingly disclose your personal information to overseas recipients.

5. Candidate Consent & Representation

In alignment with best-practice recruitment frameworks in Australia, FHB Recruitment will always obtain your permission before forwarding your resume, contact details, or application data to any third-party employer or real estate principal.

6. Security of Your Personal Information

We take the security of your data seriously. We take all reasonable physical, technical, and administrative steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. When your personal information is no longer required for our business functions, we securely destroy or permanently de-identify it.

7. Accessing and Correcting Your Information

You have a right to request access to the personal information we hold about you, or to request that we correct, update, or permanently delete your details from our database.

If you wish to access or amend your information, please contact us at Admin@FHBRecruitment.com.au. We will respond to your request within a reasonable timeframe.

8. Complaints and Contact Details

If you have any questions about this Privacy Policy, or if you believe we have breached our privacy obligations under the Australian Privacy Principles, please contact us directly:

FHB Recruitment

Email: Admin@FHBRecruitment.com.au

Attention: Privacy Officer / Director

We take all privacy complaints seriously and will investigate and respond to your complaint thoroughly and promptly. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.